Full time: 37.5 hours / week, to include Saturdays as required on a rota. 12-month contract
Reporting to: Head of Operations Midlands
Fareshare Midlands - A local charity fighting food poverty by tackling food waste. We source food that is surplus to requirements & redistribute this to local charities & community groups and provide meals to vulnerable people. FareShare Midlands supports over 500 Community Food Members from our depots in Birmingham, Nottingham, Leicestershire & Derbyshire
This is a great opportunity to be involved in the launch of a new role and function while FS Midlands embark on a period of growth & change. As Supply Chain manager you will be responsible for the management of capacity, in-bound and out-bound food supply, and will also drive additional contacts and volumes within our local suppliers. You will be part of the management team that will be focused on identifying, storing & delivering good quality surplus and donated food to our members across the region. You will work very closely with colleagues in FSUK to help secure surplus food levels for the region
Requirements of the person:
- Food industry or FMCG experience is essential to this role as you will ensure full quality, health & safety and hygiene compliance through the supply chain processes and procedures.
- You will be planned and organised in approach, and have experience of working with and influencing a team of cross-functional colleagues through the supply of accurate, detailed and reliable data. Systems and presentational experience such as Excel & Powerpoint will be required
- Developing or enhancing an existing collection of food industry contacts will be necessary to be successful in this role
- You will also work actively to strengthen existing relationships with our FSUK colleagues and Community Food Members, and you will need strong communication skills and be able to demonstrate the ability to engage with all stakeholders.
- You will ensure that delivery objectives, targets and compliance standards are met, so working to KPIs and targets will be essential.
- Some experience of vehicle management and logistics planning would also be desirable.
For an informal discussion/questions contact Andy Parkinson on 07801 129329 or e-mail firstname.lastname@example.org
Introduction to this role:
FareShare Midlands is a high profile charity with investors and stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. You will work towards, and achieve, a best-in-class in supply chain not accepting standards or a service that falls short of this.
This role will work closely with the FareShare Midlands Head of Operations, Regional Ops Managers and the National Commercial & Food teams to identify and implement best practice approach to the management of the in-bound and out-bound supply chain. You will also work closely with our local suppliers and members to identify, secure and supply appropriate surplus food, and will also be accountable for the daily / weekly management of our fleet of vehicles.
With colleagues in the Operations, Development & Commercial functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your Region’s activity, capacity and output.
You will report to the Head of Operations and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres
In agreement with the Head of Operations you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions
You will also work with the broader Midlands team on the introduction & development of appropriate projects such as Holiday Programmes, Pantries etc.
You will work with the Head of Ops and the Regional Ops management team to identify and help implement the shift patterns required to provide the service to our members and communities. Your own location and hours of work will be as required to meet the needs of the role
Job responsibilities will prioritise but not be limited to:
Logistics & planning:
Logistics & Capacity planning for the regional depots, ensuring forecasting of demand is met by the supply of appropriate food products at all 4 depots
- Supply the Ops team with sufficient accurate information to plan and resource shifts effectively at least a week in advance.
- Systems management – ensuring full capability and functionality of all local and network reporting tools such as our bespoke stock management programme, including availability of appropriate training programmes and day-to-day accuracy of data
- Working knowledge and ability in Excel Spreadsheets and Communication tools are essential for this role as you will be responsible for reporting to the team daily/weekly/monthly on our relevant supply and demand forecast to ensure all team members are suitably briefed on the coming activity, opportunities and challenges in their region
- PCPs – the co-ordination of supply through the Tesco and other ‘Permanent Collection Points’ across the region, including development of this supply process
- Working closely with the Development and Ops teams on finding new ways of distributing stock to the community…ie Pantries, Local Collection Points, Holiday programme
- Ensure that the vans are efficiently sourced and maintained as roadworthy and legal (taxed and insured)
- Ensure that community food members receive a service, supply and variety of food that is expected / agreed, working closely with the Ops and Development Manager to flag potential issues with supply and/or service
- Maintain good relations and communications with food suppliers and community food members, responding to any complaints or service issues as set out in our Service Charter
- Develop senior level relationships with key stakeholders, including all functions in FS Midlands and the wider Fareshare UK teams
Health & Safety, Food Hygiene & Risk Management:
- Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain Gold standard at audit level
- Maintain all relevant policies and procedures for the project and to ensure that all staff, volunteers, donors, recipients and visitors adhere to them as appropriate
- Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
- Work with the Midlands management team on form al identification and mitigation of risks
- Lead & develop your direct reports, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out
- Be responsible for your departmental staff personal development reviews, regular 1-2-1 meetings and support as required
- Work with the Volunteer Manager to recruit and train the right volunteers and other work placement trainees within the project
- Support the delivery of appropriate training programmes for all your staff & volunteers
Key Performance Indicators and financial responsibilities
You will have ultimate responsibility for the financial performance of your logistics function across the Midlands region.
- An annual financial budget covering all direct and indirect costs of your operation shall be agreed and worked to by yourself and your team
- Submit proposals for additional resource requirements (people and equipment) in excess of allocated budgets, providing clear rational, detailing additional benefits to the operation/organisation
- A suite of supply chain KPIs and targets shall be defined & agreed based on the strategic objectives of your function and the Midlands region. These shall include:
- Cost control
- H&S – accidents and near misses
- New suppliers & supply levels introductions
- Service level & complaints
- Food safety standards and audit scores
- Waste and conversion rate